FAQ'S

 When Will I Receive My Order ?

We aim to ensure that you receive your order as quickly as possible.Our average delivery time is approximately 5-7 business days, once we ship the products from the warehouse. *Delivery times may vary a bit depending on customer location, any public holidays, and unforeseen circumstances.Please note that our standard delivery times are estimates and may vary due to external factors. Packages are not shipped nor delivered on weekends and local public holidays. dummy text added

How Do I Track My Order?

After successfully placing the order, you will receive a notification from our shipping partner containing your package’s tracking information and expected delivery date. The delivery can take up to 5-7 business days, once the order gets dispatched from the warehouse.To track your package, simply use the tracking number received by email provided on the courier company's official website.

 I’m Still Waiting For My Order After the Delivery Date.

Within 24 hours of your order being dispatched, a tracking number will be emailed to you. Please check your inbox or spam filter for your tracking number.Please allow for the estimated delivery time to your location. 99% of the time, delivery will meet or exceed these times.

Do we ship outside India

Yes, we ship outside India with different domains i.e. tistabene. co 

 Do you take shipping charges?

Yes, we do, the nominal shipping charge of Rs 70 all over India.

 How can I order?

The process is very simple. You can order our products from our official website tistabene.com or you can install our app “Tistabene online shopping app” for easier ordering. Select the products, add them to the card, fill in the asked details and buy the product in just 4 steps.

How to contact customer service? 

You can mail us at care@tistabene.com or you can also contact +91-7300300100 for help and services.